Returns & Exchanges

At Kave Home Korea, we want you to love your space. If you are not completely satisfied with your purchase, you can request a return or exchange within 7 days of delivery for a seamless shopping experience.

Return Process

  • 1.
    Submit a Request

    Log in to your account and navigate to 'My Orders' to select the item you wish to return and submit a formal request with photos of the product.

  • 2.
    Professional Inspection

    Our logistics team will review your request and verify the condition of the furniture to ensure it is in its original packaging and unused state.

  • 3.
    Collection & Pickup

    Once approved, our specialized furniture couriers will schedule a time to collect the item directly from your home to prevent any transit damage.

  • 4.
    Refund Processing

    After the item arrives at our warehouse and passes final inspection, your refund will be processed to your original payment method within 5-7 business days.